Online Remote Computer Repair in Three Simple Steps
Our online desktop support system simplifies remote computer repair. Why wait days or even weeks for a service technician to arrive, when you can connect to a certified technician in a matter of minutes. Our online technicians utilize secure remote desktop sharing and computer repair utilities to diagnose and fix your home or office PC. Expert technicians will resolve the issue and add policies and security applications to prevent the issue from occurring again. We guarantee every online computer repair.
Contact our Repair Help Desk
Our online computer repair shop is connected to our remote help desk. If you do purchase a service, a technical support representative will contact you as soon as possible to initiate your computer repair session. If you would like to consult with a technician prior to purchasing a service Click on our Support ICON or call our service line. If our techs are offline please leave your name, number, and the best time to contact you. A representative will get in touch with you as soon as possible.
Connect
A service technician will direct you to our help desk site where your remote desktop support session will begin. After entering a time sensitive pin number, a tiny applet (web application) will be installed within your web browser. Once the applet is installed our technician will generate a direct connection to your PC via your web browser and perform all requested remote repair tasks while you watch.
Remote Computer Repair
Via your online connection, our technician will perform all necessary tasks to complete your service request. Our web application has a chat window where the tech will keep you up to date on service steps. Once the technician has completed repair requests, they will disconnect from the session and the applet will automatically remove itself from your browser.
Remote Computer Repair Service Requirements
- Internet Connection: Cable, DSL, or Dial-up
- Web Browser: Internet Explorer 5+, Netscape, Firefox, Opera
- Operating System: Windows 95-Vista, Windows Server, MAC